Privacy Policy
Last updated: 1 January 2026. We are GDPR compliant and committed to protecting your personal data.
1. Who We Are
Sparked Essentials GmbH is the data controller for personal data collected through sparkedessentials.com. Contact us at: [email protected]
2. Data We Collect
- β’ Contact information: name, email, phone, company name
- β’ Transaction data: order history, invoices, payment records
- β’ Usage data: pages visited, browser type, IP address
- β’ Communication data: emails, WhatsApp, chat logs
3. How We Use Your Data
- β’ Process and fulfil your orders
- β’ Send order confirmations, invoices and shipping updates
- β’ Respond to enquiries and provide customer support
- β’ Send marketing communications (with your consent only)
4. Legal Basis for Processing
- β’ Contract: Processing necessary for order fulfilment
- β’ Legitimate Interest: Fraud prevention, IT security
- β’ Consent: Marketing emails, cookies
5. Data Sharing
We share data only with logistics partners, payment processors, and IT service providers. We never sell your personal data to third parties.
6. Your GDPR Rights
- β’ Access, correct or erase your personal data
- β’ Restrict or object to processing
- β’ Data portability
- β’ Withdraw consent at any time
7. Cookies
We use essential cookies for website functionality and analytical cookies (with consent) to improve our services. Manage preferences in your browser settings.
8. Data Retention
Customer data retained for 7 years (German commercial law). Marketing data retained until unsubscribe. Analytics data retained for 26 months.
9. Contact & Complaints
Contact: [email protected]. You may also lodge complaints with the Hamburg data protection authority (HmbBfDI).
